Suppliers deliver orders during a 4-hour time window, outlined by you upon sign-up. You can also request an alternative delivery window if you require your order be delivered outside of your normal delivery window.
To Add or Request a New Delivery Window use one of the following options:
- Inform your sales representative upon sign-up.
- Outline your alternate requested delivery time window in the 'Notes' section of your order.
- Navigate to 'Shipping & Locations' under 'Your Settings' of your account and outline your delivery window in the 'Delivery Instructions' section.
- Reach out to our support team via web [https://chefhero.com], email [email@example.com], phone [647-930-0210], or 24/7 in-app chat.