While 'Orders' are able to be viewed at any time by navigating to your 'Invoices & Payments' page on mobile or web, 'Invoices' take up to 24hours to be generated.
One of the following processing statuses will be displayed to the right of all invoices:
- 'PAY' will appear next to all processed, invoiced orders awaiting payment.
- 'NOT READY' will appear next to orders which have yet to be processed and invoiced by our financial department.
- 'PAID' will appear next to all paid orders.
To Access Invoices via Web:
- Navigate to your 'Order Desk' and click your name in the top right corner to open 'Your Settings' page.
- Click 'Invoices & Payments' on the left side of your screen.
To Access Invoices via Mobile:
- Open the ChefHero application on your mobile device.
- Click 'Invoices' at the bottom of your screen.
If you notice an incorrect charge on your invoice, please don't hesitate to reach out to our support team via web [https://chefhero.com], email [firstname.lastname@example.org], phone [647-930-0210], or 24/7 in-app chat.
Please have your invoice number ready to help us assist you faster!