Payment Types:

  • Credit Card
  • E-Transfer
  • ETF Payment

Credit Card:

To pay by Credit Card is easy! During the check out, you will be prompted to enter your Credit Card information.

To add a credit card to your account follow these simple steps:

  • When checking out select the payment option "Credit Card"
  • Click 'add a Card' 
  • Click the 'Pay Amount on Credit Card' at the bottom of the checkout screen.  

This will let you pay via credit card upon checking out!

To adjust your credit card please visit Stripe and log into your account. Please don’t hesitate to contact us If you have any questions or concerns.  

Adjusting Credit Card Information:

If you would like to change/adjust your credit card information, please don't hesitate to reach out to your Account Manager or our Support team via web [https://chefhero.com], email [support@chefhero.com], phone [647-930-0210], or 24/7 in-app chat.
We're always happy to help! 

Security:
All payments are securely processed through 'Stripe', our third-party payment processing partner.

ChefHero does not store any credit card information on the platform.  

E-Transfer

If you would like to pay by e-transfer, you MUST include in the description our invoice number of all invoices being paid, and if making partial payments, the amount being paid. Note: Any payments received by e-transfer without proper description will not be applied to your account. 

All e-transfers should be sent to accounting@vendorhero.com with "chefhero" as the password. Please allow 1 - 2 business days for e-transfers to be processed.


EFT Payment

For your EFT payment to be applied correctly, you MUST email accounting@vendorhero.com, quoting your invoice number for all invoices being paid, and if making partial payment, quote the amount being paid. Note: Any payments received by EFT without email instructions will not be applied to your account.

For EFT information you can reach out to Accounting Department at (647) 218-6454 or our Support team via web [https://chefhero.com], email [support@chefhero.com], phone [647-930-0210], or 24/7 in-app chat.

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