A 'Cut-Off Time' is the latest possible time a Supplier will accept an order for next-day delivery.
Suppliers have cut-off times to ensure they have enough time to pick requested items for your order, and prepare them for the day of your delivery.

Once you reach the Checkout page when placing an order, you're able to view which dates are available for delivery. Cut-off times vary based on Supplier and location, with unavailable delivery days displayed as 'greyed-out' & unavailable.

*Please note: Orders submitted within 30-minutes of the Supplier's outlined cutoff time will be automatically submitted with no review period. Please ensure orders placed near this cutoff time are completely correct, as no changes will be able to be made.

Orders are not allowed to be pushed for next-day delivery after a Supplier's outlined cut-off time. 


If ever you have questions or require additional assistance surrounding a Supplier's cut-off time, please don't hesitate to reach out to our support team via web [https://chefhero.com], email [support@chefhero.com], phone [647-930-0210], or 24/7 in-app chat.
We're always happy to help! 

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